RBP Store Reviews

I looked through a few specific items I was hoping to buy, but every single one was sold out. Even the smaller things I clicked on were out of stock, which was disappointing

I reached out about the warranty expecting some real help, but honestly... I felt like I was just left hanging. Not a great experience.

I don’t know why it’s taking this long, but I’m still waiting after two weeks. it’s frustrating and I’m not happy with the experience so far.

To be fair, I get that shipping updates can lag sometimes, but my order tracking basically never updated at all. It was frustrating because I had no idea where my package was or when to expect it. If tracking is offered, I think it should at least give customers a reasonably accurate update.

I liked the item okay, but the shipping cost was just too high, it felt. For what I was buying, paying that much extra didn’t make a lot of sense to me.

I tried to pay twice, and both times the checkout just threw an error. Not sure what was going on, but it felt a little suspicious that it kept failing right at the payment step

Well... delivery wasn’t the best in my case. My order ended up arriving later than the date they showed, and the tracking barely updated, so I was kind of left guessing where it even was. It did get here eventually, but the wait was definitely frustrating.
Customer support did reply, but it took a while, and the answer wasn’t super clear. The product itself was fine, but i probably wouldn’t order again unless their delivery becomes more dependable.

Got the package. It was crushed. Not a great look. The item made it here, but the packaging was really poor. Kind of disappointing

I ordered two parts and only one of them was actually correct. The other one was completely the wrong item, so that was frustrating. I contacted support and they just asked me to send photos again, which I already thought I had... I don’t know, it just feels like this should’ve been easier to sort out.

I had a hard time finding my way around the site, and it made me lose a bit of trust in the experience. If something as basic as navigation feels this confusing, it makes me wonder what else might be difficult down the line

The prices were just kinda too much for me. The discount barely made a dent, so by the time I got to checkout it was still way more than I expected. Thought I was getting a decent deal, but nope. Probably won’t be shopping here again...

I ordered these steps because they were listed as compatible with my Silverado, but the brackets didn’t line up at all. The weird part is the site said they’d fit, but they definitely didn’t. I ended up wasting time repacking everything and emailing them about it. Frustrating overall, and I probably won’t order fitment-specific parts from here again.

I used it exactly twice before it cracked, so that was fun. I wasn’t expecting it to survive a lifetime or anything, but making it past two uses would’ve been nice.

I don’t know, for the price I just expected a bit more. It wasn’t terrible or anything, but the quality felt average and nothing about it really stood out to me. Maybe it works better for other people, but I’m fairly sure I wouldn’t buy it again unless it was a lot cheaper.

The product page clearly said this would fit my model, so I ordered it thinking it’d be an easy fix. Nope. Didn’t fit at all. it looked way cheaper in person than it did in the photos, which is always such a fun surprise. I reached out to support hoping they’d actually help, but that went absolutely nowhere. Just a frustrating waste of time all around.

I ordered a pair from rbpstore.org, and when it showed up, something just felt off. The box didn’t look quite right, the tags seemed a little strange, and the overall quality wasn’t like the same item I’ve owned before.

I reached out to ask about authenticity, but the response wasn’t very clear, which was frustrating because I expected more straightforward instructions or details on how to verify it. Maybe other people had a better experience, but I personally wouldn’t order from them again.

I reached out to rbpstore.org a few times about my order and felt a bit embarrassed having to keep chasing them. I wasn’t asking for anything crazy, just a simple update, but I never got a proper response back.
Waiting for days with no answer was really frustrating. I understand delays can happen, but customer service should at least acknowledge people. I don’t think I’d order from them again

I ordered from rbpstore.org the product looked fine when it arrived. But after actually using it for a few days, the quality started to feel disappointing. The material felt kind of cheap, and one part already began wearing out way sooner than I expected. What made it more frustrating was that the whole process had too many steps, so by the time I got the item, I was really hoping it would be worth it. It technically works, but for the price, I expected something a lot better

I got to the checkout and something about it just felt off, like that whole payment part wasn’t giving me much confidence. I ended up backing out before entering my card because I didn’t really feel safe paying there.

I sent my order back weeks ago and I keep thinking, okay, maybe it’ll show up tomorrow, but nope, still nothing. The return was done on my end, so I’m just kind of stuck checking for a refund that never seems to come through.